Food4Smile™

Refund Policy

GOLDEN RED FOUNDATION takes the utmost care to process donations as per the instructions given by our donors - online as well as offline. However, in case of an unlikely event of an erroneous donation or if the donor would like to cancel their donation, GOLDEN RED FOUNDATION will respond to the donor within 7 working days of receiving a valid request for refund from the donor.

The donor will have to send GOLDEN RED FOUNDATION a written request for a refund within 24 Hours of making the donation to GOLDEN RED FOUNDATION’s official address (Villa # 22, MAPSKO Casa Bella, Sector - 82, Gurugram, Haryana, India - 122004) or via email accounts@food4smile.org along with the proof of the deduction of the donation amount.

In cases where the donation receipt has already been issued to the donor, the donor will have to return the original receipt to us at our office addresses.

If the tax exemption certificate is already issued, as may be applicable, then we will not be able to refund the donation.

Processing fee if any applicable on the refund will be on account of donor and refund will be affected post such adjustment.

In case of a valid refund request due to any error on GOLDEN RED FOUNDATION’s part, GOLDEN RED FOUNDATION will refund the donation and bear the costs of the same.

The timely refund of the donation will depend upon the type of payment instrument used during the transaction.